FAQ Page
First time guest?
Pete and Mac’s has taken care of thousands of pets since opening our 1st resort in 1999. We know that leaving your pets can be stressful and want to make it as easy as possible.We are proud of the way we care for pets, from our unique, top-of-the-line buildings to our highly trained staff – we encourage you to come take a tour, see where your pet will actually eat, sleep and play, not just a “representative” room.When you’ve made your first reservation you can print the forms below for your convenience. Please do plan to spend a couple minutes answering some questions about your pet when you check in – we want to ensure we have the information to provide the very best care.
If you will be a little tight on time, please feel free to call us – we can review that information over the phone in just a few minutes.
First time guest downloads:
Don’t forget to ask for your Frequent Fido Rewards!
Frequent Stayers (Fido Rewards Boarding Card) – get every 13th night FREE!
Frequent Players (Daycare Club Card) – get your 13th day of drop-in day care FREE! Sorry, cannot be used with daycare packages. Daycare packages offer deeper discounts than the Daycare Club.
Frequent Spaw Guests (Dirty Dozen Club) Get $40 credit with every 12 professional services. After 6 Grooms, Bath & Brushes or Had it up to Hair? treatments $20 credit towards any Pete and Mac’s service or retail product is applied to your account. After 6 more, another $20 is applied.
Questions about Pete and Mac’s
What do I need to make a reservation?
Which vaccines are required for my dog?
Which vaccines are required for my cat?
What do I bring with my dog for boarding?
What is included in the daily rate for my dog?
What do I bring with my cat for boarding?
What is included in the daily rate for my cat?
My female dog is in heat. Will you still accept her?
Do you accept intact males at Pete and Mac’s?
Will you administer medication to my pet?
What if I need to cancel my reservation?
Do you offer day care or grooming if my dog is not currently staying at Pete and Mac’s?
What does Pete and Mac’s charge for grooming?
How do I make a reservation?
What do I need to make a reservation?
Which vaccines are required for my dog?
Which vaccines are required for my cat?
What do I bring with my dog for boarding?
What is included in the daily rate for my dog?
What do I bring with my cat for boarding?
What is included in the daily rate for my cat?
My female dog is in heat. Will you still accept her?
Do you accept intact males at Pete and Mac’s?
Will you administer medication to my pet?
What if I need to cancel my reservation?
Do you offer day care or grooming if my dog is not currently staying at Pete and Mac’s?
What does Pete and Mac’s charge for grooming?
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